Shipping Policy
Shipping Policy
At Vihaa, we strive to deliver your orders efficiently and promptly. Below are the details of our shipping policy:
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Shipping Charges:
- We offer free shipping within India.
- For international orders, shipping charges will be calculated at actuals.
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Processing and Shipping Timelines:
- All our products are made to order and will be shipped within 3-7 working days of placing the order.
- Products marked as "Pre-Order" will be shipped in 12-15 working days or as specified in the product description. Changing the status of a product from "Pre-Order" to regular will not affect the shipping timeline for orders placed while the product was marked as "Pre-Order."
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Order Tracking:
- A tracking number will be shared via email once your order is shipped.
- If you do not have a Vihaa account, please contact us at [withlove@vihaa.net] to obtain your tracking details.
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Urgent Deliveries:
- For urgent deliveries, please inform us at the time of placing the order, and we will do our best to expedite the process.
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Exchange Policy:
- In case of an exchange, we will bear the shipping cost for sending the new product.